Patient Information Leaflet






G81 1BS

TELEPHONE 0141 531 6425

Information on support for Mental Health, Addictions, Alcohol, Eating Disorders,Sleep, Autism Support, Loneliness, Alzheimer's, Veterans 

Mental Health : Depression, Anxiety, Phobias, Stress

NEW February 2021

First Tier work with anyone over 16 in Scotland who is a survivor of complex trauma including:
sexual abuse
physical abuse
emotional abuse inc. domestic
They offer long term counselling and also support to prepare for this.

They also work with people with learning disabilities and support people who are perpetrators or may have inappropriate behaviours and thoughts. They have a waiting list of 12 weeks at present.

The Relationship Helpline from The Spark

Freephone 0808 802 2088

For couples and individuals, parents and families. 

More focussed counselling and support also available free of charge through the helpline.

Problems they support with are wide ranging including:

  • relationship difficulties with a partner
  • conflict between siblings or parent-child conflict
  • relationship problems with family members or friends
  • impact of relationships on mental health
  • bullying in the workplace
  • separation or divorce
  • impact of disability caring responsibilities or chronic ill health
  • impact of Covid 19 fears, lockdown, stress and/or isolation on relationships.

Age UK Scotland 

Provide a general helpline with advice on benefits and entitlements, local services and opportunities, social care and funding opportunities and housing and legal issues like Power of Attorney. They also provide a friendship  line  and a Good Day Call” service which is  a daily call to provide older people and their families security and support. All of this can be reached via the website or on telephone number  0800 12 44 222.

Wellbeing Scotland

During Covid-19 offering support by telephone text email and groups.

telephone for all calls 1324 63010008001216027 for people who have experienced abuse

07912759655 children and young people with mental health concerns.

See the new Website  "Heads Up"  For Good Mental Health

an NHS Mental Health Information Resource

which has information and links on:

Mental Heath Conditions- a comprehensive guide to conditions

Services and Support- where to get help ( please also see list below of mental health organisations and support outwith the NHS)

Information and Support for Carers/family members/friends

Keeping Well

Your Rights: such as Mental Health Act, Advance Statements, Advocacy

Real Life Stories

Resources and publications

Anxiety: Try these self help techniques you can do at any time  to help manage anxiety:

Stresscontrol  Stress control and relaxation and mindfulness downloads.  All the audio is free to download.

Primary Care Mental Health Team  - NHS service which provides therapists to help with Depression, Coping, Anxiety, Confidence, Stress and Self-esteem. Self refer by calling 01389 828 203 Waiting Times : Clydebank 3 weeks, Alexandria 2 and Helensburgh 4 weeks.

Stepping Stones Clydebank 0141 941 2929 - Provides a range of therapies,one to one support , also person centred  counselling and groups to help. Lots of information on their website.  Waiting list usually 7 weeks for initial assessment,then after that 12 weeks  for individual support, 12 weeks for  CBT or 16 weeks for person centred therapy or individual  support - so  its worth considering getting your name down

Crisis, Counselling service  based in Erskine T: 0141 812 8474  Email:  £5 p/hr for unemployed or on low income.  £15 p/hr for employed.

They offer compassionate support and assistance for adults dealing with a range of issues – relationship breakdown; work-related stress; bereavement; domestic violence; survivors of sexual abuse; rape; addictions or concerns about indulging in certain behaviour that is not healthy e.g. drinking too much; care responsibilities for one or more family members.

Living Life - A free telephone based service for people who are feeling anxious or depressed. Phone based CBT therapy  after assessment a series of  telephone appointments are offerred. Helpfully available 1pm-9pm. 0800 328 9655

Glasgow Wellbeing Excellent web based and free site for self -help with a number of emotional symptoms with many helpful downloads including information booklets, videos and relaxation tapes .Tel:0141 232 2555 (Courses also available if you live in South Glasgow )

Breathing  Space 0800 83 85 87 and provides a confidential telephone line operated by trained people to help support if you are feeling down or depressed. Phone lines open at weekdays from 6pm to 2am and weekends from Friday at 6pm until Monday at 6am

Crisis Service West Dunbartonshire Health and Social Care Partnership This service supports  people who are suffering from a crisis, in conjunction with the Mental Health Team. It is usually for patients who are already seeing a psychiatrist or CPN for support. Tel: 01389 812 070

Mind the Men - A suicide prevention men only peer to peer support group where men acan meet in a safe place and talk openly, feel supported. Meets Mondays 7-9 in Partick in West of Scotland Cricket Club 40-44 Peel Street G11 5LY email or facebook

Mental Health Network Greater Glasgow and Clyde: A service-user led charity which acts as a collective advocacy voice for people with a lived experience of mental-ill health and their carers. Help with advance statements, awareness sessions on issues such as recovery and rights, peer support group. Working to improve the rights , services and treatment of people with mental health issues.0141 550 8417 email website :

GAMH Glasgow Association for Mental Health A wide range of support and services for anyone experiencing mental health issues . Health and wellbeing groups,peer support, community gardening, money and debt advice, Groups and more Tel: 0141 552 5592

See link below for tips  to prepare for speaking to your GP about mental health.

Available in English, BSL, Urdu, French, Swahili, Arabic, Punjabi, Tamil, Farsi and Polish. Download, or watch our Top Tips Film made by our friends at MINDWAVES

Mindwaves - Positive news about Mental Wellbeing: lovely website with blogs,news, information on mental wellbeing, community and more

New Counselling service for the deaf community - see Use contactSCOTLAND: 0141 552 4434 e-mail :

Working Health Services Scotland Health and Wellbeing

Free, confidential service for people who are either self employed or working in a company with less than 250 employees.This service aims to support  people with an injury or condition which they feel impacts on their work, and supports them to remain at work, avoiding absence. You may be referred to Physiotherapy, Counselling, Occupational Therapy.

See especially : Top Tips for Staying Well in the Scottish Winter

Loneliness-  as you've heard, its a thing. Read some helpful information from MIND:

Feeling lonely isn't in itself a mental health problem, but the two are strongly linked. Having a mental health problem increases your chance of feeling lonely, and feeling lonely can have a negative impact on your mental health.


GAMH Carers Support Project provides support to unpaid mental health carers caring for someone with a mental health problem (this excludes Dementia- see Alzheimers info  further down the page) Support  includes information on rights, benefits,respite services, peers support, groups, therapies,mindfulness,training and learning opportunities to help you feel equipped to do your role, peer mentoring and more  Tel: 0141 552 5592 or Email: or

Mental Health Young Carers GAMH Young Carers Project provides support to young people aged 12-21 caring for a family member with a mental health problem. Telephone: Rena Ali 0141 425 4850

Sleeping problems: self help for improving sleep

Eating Disorders 

Ask for a referral to CAHMS - Child and Adolescent Mental Health Teams for a full assessment-  consider doing this early as there are waiting lists, and early diagnosis does make a difference.01389 817324

For more support contact Connect-Eating Disorders on 0141 2777504.

and see the website for all kinds of information and support also for those supporting someone with an eating disorder

Young People with an Eating Disorder CARED aims to:address the sense of burden and isolation parents & carers may feel, improve confidence and provide practical hints & tips. See their website or email

BEAT is an excellent charity with a good informative website with helplines and chat rooms for support and self help books

MGEDT Men Get Eating Disorders Too 

Young people and mental health

New Oct 2021 togetherall

A confidential, online community to suppoprt mental health for the 16-24 year old  age group with access purchased for West Dunbartonshire residents. Go to for more information and sign up.

West Dunbartonshire Youth Helpline and counselling service

The West Dunbartonshire telephone helpline is a Freephone 0808 196 3820 number for young people to call and get some mental health and well-being support, the helpline is available from 9 am until 4 pm Monday to Friday and will be staffed by our fully qualified therapists.

CAMHS Resources

This site was created for young people, carers and professionals to pool together lots of helpful resources from across the internet that are available to help support your mental health and wellbeing.

Wellbeing Scotland

Also offers support to young people and carers with mental health problems on dedicated phoneline 07912759655

Young Minds   

Information, resources for young people (under 25's) coping with mental health issues.

Also a parents helpline 0808 802 5544    website

YSort-it West Dunbartonshire:

 Supporting local young people's needs and inspiring them to reach their full potential.Group work, one to one support and information, a space to study or use the internet, write a CV,LGBT support, lots more Call 0141 941


Preventing suicide in younger people ( under 35's). Information and help, if you are worried about someone or yourself. Hopeline 0800 068 4141 text 077 862 09697

email       helpful website

 STEM4 - Help for teenagers dealing with depression, anxiety, self harm, eating disorders and addiction.- 

Tom Allan Centre

Counselling, Elmbank Street Glasgow. Counselling is a chance for you to talk through issues in a safe and confidential environment. Based on a donation. No one is turned away because of inability to pay. Waiting List- consider putting your name down meantime.Tel: 0141 221 1535  Very near Charing Cross Station

Mood Juice Another excellent web based self help site for anxiety stress depression and other mood and emotional problems.

See also a free, award winning app from NHS digital services that helps you resist and manage the urge to self harm

NHS APPS -   self help apps worth havg  a look (not all are free) 

NHS APPS -  (not all are free) An online CBT course helping you understand how your thinking influences feelings and behaviours. Unfortunately this is not free. Scotland NHS has been testing computerised CBT (cCBT) and intends to make it available to all Scottish patients soon. We will update here when available. 

LLTF - Living Life To The Full Free online course covering low mood, stress, and the common problems they may cause. Also support with dental anxiety and "enjoying your baby" for people looking to build a relationship with their baby.

Cruse Bereavement Care Cruse offer one-to-one counselling across Scotland and  support through their helpline for anyone who has been bereaved.Phone: 0845 600 2227 Monday to Wednesday, 10am to 8pm Thursday 10am to 9pm Friday 10am to 4pm Email:

 See also Children's  bereavement service  "The Butterfly Trust" through Prince and Princess of Wales Hospice:

Samaritans Phone: 116 123 (24 hours a day, every day)Email: Gives confidential emotional support for people experiencing distress, despair or suicidal thoughts.

Petal – people experiencing trauma and loss

Petal support families and friends of murder and suicide victims through telephone counselling. Phone: 01698 324 502 They provide a drop-in centre in Hamilton and outreach programmes in Glasgow and Edinburgh.

SEE ME Campaign Tackling the Stigma of Mental Ill health

Mind  Mental Health Information Provides information on a range of topics including:types of mental health problems, where to get help, medication and alternative treatments. Available 9am to 6pm, Monday to Friday (not bank holidays).Tel:0300 123 3393 or  Text:  86463

Also, Mind’s Legal Line provide legal information and general advice on mental health related law covering, mental health, mental capacity, community care, human rights and discrimination/equality related to mental health issues.0300 466 6463 email

CARA Project - Challenging And Responding to Abuse - For women in West Dunbartonshire who may have experienced Child sexual abuse, domestic abuse, rape and sexual assault or parents whose children have been sexually assaulted. Open Monday to Friday 9-5 call 01389 738595 or 01389 738278.

NAPAC - National Association for People Abused in Childhood

Supporting recovery from childhood abuse. The damage caused by child abuse doesn’t always end in childhood. We offer support to adult survivors and training for those who support them. 0808 801 0331

CASS - Women's Self Injury Helpline. Emotional  support, listening and signposting for women affected by self injury, friends, family and carers. Free Phone 0808 800 8088 Mon-Fri 7pm-10pm Thursday 3pm-6pm. CASS - Confidential-Anonymous-Self-Injury-Support 

Self Injury Support Online resources for self help resource-hub

Alternatives to Violence Project "Building Better Relationships" AVP Scotland is a volunteer run and led charity offering workshops to those interested in reducing violence in their lives and their communities. We work with a broad range of people – including people who have been violent and victims of violence on the same workshop – and believe the best learning comes from each other.

The Coach House Trust

We work with individuals aged 16 or over with mental health issues, addictions, and or learning disabilities. We offer gardening, computing, music, art, healthy eating and nutrition workshops.  

Phone us on 0141 334 6888 and arrange an interest visit initially.

see website or email

Clydebank Men's Shed, in the grounds of Dalmuir Community Centre

Men’s Sheds are similar to garden sheds – a place to pursue practical interests at leisure, to practice skills and enjoy making and mending. The difference is that garden sheds and their activities are often solitary in nature while Men’s Sheds are the opposite. They’re about social connections and friendship building, sharing skills and knowledge, and of course a lot of laughter.

Email or call or text Neil on 07866 625 660

Medically Unexplained Symptoms

Helpful information for patients who suffer from physical symptoms that have not found a cause despite investigation.


Dumbarton Area Council on Alcohol (DACA) Community-based alcohol service providing advice, information and counselling for anyone in West Dunbartonshire who is affected by their own or someone else's alcohol-related problems. Clydebank Office - 0141 952 0881

Glasgow Council on Alcohol Help and support if you or someone you know is drinking too much Tel: 0141 343 1800

Drinkaware: Information on making better choices about alcohol. Tips for managing mental health, low risk guidelines, and  much more

Drinkline (0300 123 1110) is a confidential helpline you can call if you're worried about your drinking.

AA: Support for Alcohol addiction 0800917 7650

Al-Anon: support family and friends 020 7403 0888

Al Anon Family Groups Provide speakers and information/support at Family Events

For information on the next one  email

Scottish Families Affected by Alcohol and Drugs (SFAD) - a national charity which supports anyone concerned about someone else’s alcohol or drug use in Scotland. Get tips on supporting yourself and supporting someone else ( including talking about Drugs and alcohol, positive communication and setting boundaries).  There is a helpline, help via online live chat, a bereavement support service, Telehealth (one-to-one support via phone or secure video link), and online messaging forums.   Call: 08080101011 Email:  

Gamblers Anonymous 0370 050 8881

Drug Addictions

The CAT Team (Community Addictions Team) in Clydebank are available to speak to and arrange a consultation on 0141 562 2311.

The  H.E.A.R. Service for telephone advice and support for current and former addicts out-of-hours and at weekends on 0141 952 8815

Alternatives DAISY Community Recovery Programme: Clydebank (drug use) Community Recovery Programme consists of up to a 5 day programme for those looking to stabilise and/or reduce their drug use. Supportive groups and further support for people who need support to maintain abstinence. Counselling, employability,personal development, outdoor activities. Support for prisoners with addiction issues, family support. Tel: 0141 951 2420

Street Connect supports homeless people and supports people in recovery from life controlling issues.

They offer Cafe drop- ins Friday 130-4pm ( free food , tea, coffee)

Recovery Groups Mondays 1230-3pm ( free food , tea , coffee)

One to one support, rehab referals, aftercare support, street work,community detox

 at Dalmuir Community education Centre, Duntocher Road, G81 4RQ

 for more info call 07840 304 637  email

Know The Score Helpline : If you're concerned about your own or someone else's drug-taking and what to do in an emergency. 8am -11pm Tel:08005875879

FRANK  "Talk to Frank" friendly confidential drugs advice. A-Z of drugs, info on legal highs, new laws on legal highs and safety advice  -it may be legal but that doesn't mean its safe. Call 0300 123 6600 24 hours a day, 365 days a year. See  also their very useful website Need a quick answer? Text a question and FRANK will text you back: 82111 .Emergency advice also available.

Wrecked and Wasted  Website and information on drugs

Scottish Families Affected by Alcohol and Drugs (SFAD) - a national charity which supports anyone concerned about someone else’s alcohol or drug use in Scotland. Get tips on supporting yourself and supporting someone else ( including talking about Drugs and alcohol, positive communication and setting boundaries).  There is a helpline, help via online live chat, a bereavement support service, Telehealth (one-to-one support via phone or secure video link), and online messaging forums.   Call: 08080101011 Email:  

Other Addictions

Can cause real distress  and affect people's daily life

This could be gaming, gambling, shopping,internet,online relationships, love, sex.  

The organisation MIND  offer information and support for other addictions.

 Also see the website which offers advice and information

also see the website

To speak to someone anonymously about any type of addiction, you can call the Samaritans free on 116 123.

 Counselling Directory gives information on the other addictions, see the website

 Interesting information on this article

 Its obvious but....Be careful of organisations which charge for their service  such as private clinics and make sure they are genuine  before offering any  personal information or details

Addaction support and information on addiction

The Coach House Trust

84 Belmont Lane
G12 8EN

We work with individuals aged 16 or over with mental health issues, addictions, and or learning disabilities. We cover the whole of Glasgow. We offer gardening, computing, music, art, healthy eating and nutrition workshops.  Through this we help people recognise and realise their full potential. We support and encourage people to think about their future, whether that’s working towards entering employment, education or voluntary work.

Phone us on 0141 334 6888 and arrange an interest visit initially.

see website or email

Addictions- ( a bit further afield) Blameless - based in Hamilton- for those who might be interested. A charity supporting children and families affected by addiction (part of Hamilton Accies’ Outreach Project)Tel: 01698 368 650 Email:


The Armed Forces Charity SAFFA offers practical and emotional support for serving personnel, veterans and military families across Uk and worldwide.

Debt or homelessness; physical injuries, addiction or mental health struggles; relationship breakdown or bereavement:whatever your are facing support is available.

Confidential helpline and email service Forces Line   Call 0800 731 4880

Veterans First Point: Scotlandwide veterans support service, excellent service covering jobs and employment, money and debt, housing, relationships, substance use, health and wellbeing, learning and trainingsupport for families, and more.

For general enquiries call 0131 221 7090 or email

See website

Scottish War Blinded

We give free support to ex-service men and women, no matter if they lost their sight during or after service. 

If you or someone you know could benefit from Scottish War Blinded’s activities and support, call us free today on 0800 035 6409

Outreach Service Tel: 0131 229 1456

The Linburn Centre Tel: 0131 333 1369

The Hawkhead Centre Tel: 0141 370 8050

Autism Support

Strathclyde Autistic Society    (currently)have  a Friday evening  kids session fortnightly at Centre 81 at Whitecrook  from 6-8pm and alternate with a Saturday morning session call  0141 952 2396 or mobile  07967373092 for more info and check dates and times.They have an office at Centre81.

Strathclyde Autistic Society

Strathclyde Autistic society's Family support Worker - supports parents and relatives of autistic children who are newly diagnosed or who are struggling with their behaviour.  No diagnosis needed.  There is a link worker who can help signpost you to services and access the support you need.

The National Autistic Society Scotland (NAS) The leading Scottish charity for autistic people, including those with Asperger syndrome and their families. Information, support and pioneering services, and campaign for a better world for autistic people. 0141 221 8090  email

Autism Resource Centre

 One stop shop Information service, one-one guidance,services for people with  Autism Spectrum Disorders, promoting the views of people with ASD. Find out about an Autism Alert Card- can be used in situations where communication is difficult or behaviour may be misinterpreted.Cardholders can nominate a person to contact

Call 0141-276-5252 or website

also this link

AUTISM NETWORK SCOTLAND Support  and information for individuals on the autistic spectrum, their families and carers Tel:0141 444 8146

PALS Play After Learning Service is an after school club for  children with additional support needs. They also hold a group for over 16's with additional support needs.

Contact 0141 951 8274 for more information. PALS are based at Dalmuir Community Education Centre, behind the main building, Duntocher Road, G81 1EA

Scottish Autism   Information and support, autism advisors,young peoples services, services for adults, outreach work, respite opportunities, young people in transition  and much more.Enquiries Call: 01259 720044 or email

The Autism Advice Line is open Tuesday and Wednesday, 10.00am - 4.00pm.Tel: 01259 222022 This is not an emergency helpline,and may have a high volume of calls. for any emergency consider calling your local Social Work department, NHS 24 on 111 or the Samaritans on 116 123.   website

See Also: Hamilton Accies Outreach Service (Further Afield) Provide a wide range of support to children and adults with autism,  and parents/carers. Parents Support Groups Main areas of support  Health & Wellbeing, Education, Training & Employment Sport & Recreational Activities Finance, Welfare Rights, Grant & Funding opportunities. For more information please call Community Outreach on 01698 368650, email:  or visit our website


West Dunbartonshire Dementia Resource Centre is at 6/8 Miller Street, Clydebank G81 1UQ  and offers:Day Opportunities on Mondays, Tuesdays, Thursdays, Fridays, Information, advice and support,Help with benefit claims, Carer support groups, Carer education courses Tel :0141 410 5306. View the community groups day  timetable here:

The centre is part of Alzheimer’s Scotland which  provides a wide range of specialist services for people with dementia and their carers. They offer personalised support services, community activities, information and advice, at every stage of the dementia journey. Fiona Kane is the Dementia Advisor for West Dunbartonshire 0141 410 5303 See website 24 hour Dementia Helpline Freephone 0808 808 3000

For people under 65  with Dementia  see the website

See also Carer Information below

Carers Support - Are you a Carer??

A carer is someone who provides support to someone who would not manage without their help due to disability, illness, addictions or frailty.

Your local carers' centre is Carers of West Dunbartonshire -  Offer support, advice, information on 0141 941 1546   email:    website

Did you know? Carers have rights and are entitled to support.

There are a range of support services available to carers such as:

Emotional support, one to one, or in groups, and home visits where needed

Advocacy: making sure you are informed and that your voice is heard , for example at meetings involving the cared for person

Information on support available such as financial help, emergency plans, legal issues,hospital discharge, help and training for the caring role you are in, therapies.

Care Information Scotland is a helpline and website service providing information on care and support services for older people in Scotland and their carers. They can help you find the answer to your questions about support and caring and to put you in touch with local organisations that can help. To find out about options to support independent living, carer support or planning for the future,Tel: 08456 001 001 (local rate)or visit the website Monday to Friday 10 am till 8 pm, and Saturday 10 am till 4 pm.

Respite For Carers

Replacement care: Out of the Blue at Carers of West Dunbartonshire can provide opportunities to allow you to attend events that would otherwise be too difficult to manage with the caring role , such as a family wedding, hospital appointment, dentist, some training courses.

Respite: Respite and holidays

Can provide building based respite breaks at home, supported holidays, emergency respite. You can choose the break that suits you best Tel: 0141 562 2326

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